Privacy Policy

Last updated: June 26, 2025

At Enchanted Paws, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, www.theenchantedpaws.com, and any other platforms we use for booking or communication.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

Personal Information: Name, phone number, email address, pet details (such as breed, age, temperament), and service preferences.
Booking Information: When you schedule an appointment online or via text/email, we collect the necessary details to complete the booking and provide services.
Website Usage Data: We may use cookies or similar tracking tools to understand how visitors use our site, which helps us improve functionality and user experience.

2. How We Use Your Information

We use the information collected to:

Schedule and manage grooming appointments
Respond to questions or customer inquiries
Send appointment reminders or updates
Improve our website and services
Maintain internal records for business and legal purposes

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

We take reasonable precautions to protect your information. Any personal data submitted through forms, emails, or third-party booking platforms is stored securely. While no method of transmission or storage is 100% secure, we are committed to protecting your data as best as possible.

4. Third-Party Services

We may use third-party tools (such as booking software or payment processors) to deliver our services. These platforms may collect information on our behalf and have their own privacy policies. We recommend reviewing their privacy terms if applicable.

5. Your Rights and Choices

You have the right to:

Request a copy of the personal information we hold about you
Ask us to correct or update your information
Request deletion of your data, where applicable by law

To make a request, please contact us using the details below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to:

Caitlyn “Catie” Lowery
info@theenchantedpaws.com

(760) 718 - 9335